artificial intelligence for IT operations (AIOps)

AIOps, short for "Artificial Intelligence for IT Operations," refers to the application of artificial intelligence (AI), including machine learning and analytics, to automate and enhance IT operations. It involves using big data collected from various IT tools and devices to analyze, predict, and respond to issues in real time. AIOps aims to streamline IT operations processes such as event correlation, anomaly detection, and causality determination, thereby improving efficiency and reducing downtime[1][2][4].

The benefits of using AIOps include improved efficiency by automating routine tasks, reducing IT operational expenses through proactive issue identification and elimination of false positives, and fostering innovation by freeing up IT teams to focus on strategic initiatives. AIOps also enhances collaboration across departments by providing a unified view of IT operations, streamlines product improvements through data-driven insights, and improves the reliability and availability of IT services, thereby boosting customer experience. Additionally, AIOps helps manage security risks by automating the detection and analysis of vulnerabilities, addresses IT skills gaps by optimizing the efficiency of existing staff, and ultimately decreases overall IT operations costs

Citations:

[1] https://www.ibm.com/topics/aiops

[2] https://www.gartner.com/en/information-technology/glossary/aiops-artificial-intelligence-operations

[3] https://www.techtarget.com/searchitoperations/definition/AIOps

[4] https://www.paloaltonetworks.com/cyberpedia/what-is-aiops

[5] https://www.appdynamics.com/topics/what-is-ai-ops

[6] https://www.opentext.com/what-is/aiops

[7] https://www.splunk.com/en_us/blog/learn/aiops.html

[8] https://en.wikipedia.org/wiki/Artificial_Intelligence_for_IT_Operations

[11] https://www.ibm.com/blog/the-five-key-benefits-of-aiops-and-automation/

[12] https://www.dynatrace.com/news/blog/seven-benefits-of-aiops/

[13] https://www.pluralsight.com/blog/it-ops/benefits-aiops-for-organizations

[14] https://www.redhat.com/en/blog/6-benefits-aiops

[15] https://aisera.com/blog/aiops-benefits/

[16] https://docs.broadcom.com/doc/top-five-reasons-you-need-aiops

[17] https://www.devopsinstitute.com/transforming-it-operations-with-aiops-benefits-and-trends/